Returns & Exchanges
At Queen Creek Olive Mill, we take pride in our farm-to-table products and want you to be completely satisfied with your purchase. If your order does not meet your expectations, we offer a 30-day return policy for unopened items and replacements for any goods damaged during shipping.
Contact Customer Support
Email our team at info@queencreekolivemill.com within 30 days of your purchase with your order number and the reason for your return.
Prepare Your Package
Ensure that the products are unopened and in their original packaging; securely pack the items to prevent breakage during transit.
Ship the Product
Affix the provided return shipping label to your box and drop it off at any authorized carrier location.
Receive Refund or Exchange
Once our mill receives and inspects the returned items, we will process your refund to the original payment method or ship out your requested exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing